16 Israel Galili St,
Holon
April 28th, 2010.
"Blockbuster"
45 Ahad Haam st,
Holon
Dear Sir/Madam,
I am writing this letter to complain about the CDs that I purchased from your store last night. Unfortunately, they were not working properly so now I'd like to solve this problem.
It was 21:00 PM, when my friends and I decided to watch some movies.
We all know that the best choice to buy or rent movies is, of course, from the Blockbuster. I rented the movie but when we got home, we were surprised to discover that three out of four movies we ordered did not work properly.
The first disc was supposed to include video clips with sound, but we are(gr. - were) very disappointed to find out that the sound was not working , while the video was working. In the remaining two discs, the exact opposite happened, the sound worked but we did not see anything.
If I buy CDs from the market and it does not work, I understand and I don't complain. But if I buy CDs from one of the most famous shops in the world, I expect to receive good-quality discs that works(gr.) properly. So, maybe you could give me a refund or just give another disc.(phr. - Therefore, I would appreciate a full refund or alternative discs).
Holon
April 28th, 2010.
"Blockbuster"
45 Ahad Haam st,
Holon
Dear Sir/Madam,
I am writing this letter to complain about the CDs that I purchased from your store last night. Unfortunately, they were not working properly so now I'd like to solve this problem.
It was 21:00 PM, when my friends and I decided to watch some movies.
We all know that the best choice to buy or rent movies is, of course, from the Blockbuster. I rented the movie but when we got home, we were surprised to discover that three out of four movies we ordered did not work properly.
The first disc was supposed to include video clips with sound, but we are(gr. - were) very disappointed to find out that the sound was not working , while the video was working. In the remaining two discs, the exact opposite happened, the sound worked but we did not see anything.
If I buy CDs from the market and it does not work, I understand and I don't complain. But if I buy CDs from one of the most famous shops in the world, I expect to receive good-quality discs that works(gr.) properly. So, maybe you could give me a refund or just give another disc.(phr. - Therefore, I would appreciate a full refund or alternative discs).
I look forward to your response.
Sincerely yours,
Avi Mordehayev.
This is better. Good work.
(90)
Daphna